So today I retrieved the receipts, her card, and went into the store, directly to customer service, dressed androgynously. I was acknowledged as female, and though the girl couldn't help me, she volunteered to call the proper person in another location on their phone for me to discuss the matter with them. To make a long story short, the lady she called was told that "a woman here needs to discuss her card with you." Very affirming.
When she handed me the phone, I kept my voice soft as I gave her the card number and information, and "the name the card was in" - my wife's name. Afterward, and for the rest of the call, she addressed me as "Sir." You win some, you lose some...the telephone voice thing continues to be an issue, one which may be unresolvable. Gotta have those visual cues....
But in the end, I had my discount of 20 cents per gallon restored, and found the problem had been caused by an unspecified and unexplainable glitch in their system. That made the entire exercise worthwhile. And when I hung up the phone and thanked the lady at the store, she said "Ma'am, if you have any further problems with your card, please come right in to see me."
My response: "Yes, Ma'am, I certainly will...thanks!"
From our family archives, a historic picture of the Sands in Las Vegas from (AFAIK) the early '70's, judging from the age of the cars. Note that Danny Thomas was on the playbill for that evening... He passed away in February of 1991, and the Sands (built 1952, circular tower added 1967) was imploded in November of 1996. If you want more info on the Sands, it's well documented on the internet. Or you can watch the original Oceans 11 movie and Con Air, which were fully (or partially) filmed at the Sands.
Enjoy...
Mandy
Mandy
ReplyDeleteIt seems evident that your visual clues, (long hair, nice nails, pantyhose, etc.) help many folks peg you as female.
I am not organized enough to do well with discounts but my wife is. We both have AMTRAK frequent travel cards but most points were in her name since she makes most of the reservations. She just told me that she cashed in her points to get an extra roomette for the trip back north.
Pat
That was very nice of her...I'll bet she knew how much you wanted to dress in the privacy of your own room...
DeleteYes, the feminine cues seem to help a lot. But, my male (now female) first name seems to help a bit, too. Those who don't know, presume I'm a girl.
Not that it's a problem...I appreciate that name more and more as the days go by!
Mandy